Refund Policy
Effective October 1, 2026
1. Current product
BidReady currently offers a one-time $9 downloadable checklist for a solicitation provided by the purchaser.
2. When a refund may be available
If the paid checklist cannot be delivered because of a technical failure on our side, email support@selfserve.dev. We may issue a refund or otherwise remedy the failed purchase.
We also review duplicate charges and accidental duplicate purchases on a case-by-case basis.
3. Digital product purchases
Because the checklist is generated and delivered digitally, a refund is not automatic merely because you change your mind after successful delivery. Nothing in this policy limits rights that cannot legally be waived.
4. Stripe payments
Payment processing is provided by Stripe. A refund, when approved, is sent through the payment method used for the purchase and may take additional time to appear depending on the payment provider.
5. Contact
For a refund request, email support@selfserve.dev and describe the purchase and the problem. Do not send full payment-card numbers.
6. Changes
We may update this policy as the product evolves. The current version will be posted here.